Business Quotes

I think a simple rule of business is, if you do the things that are easier first, then you can actually make a lot of progress.

People influence people. Nothing influences people more than a recommendation from a trusted friend. A trusted referral influences people more than the best broadcast message. A trusted referral is the Holy Grail of advertising.

The most important thing is to keep your team as small as possible.

Every business in the future, just like they have an email address, a website, and a social media presence today, is going to have an AI agent that their customers can talk to in the future.

As for the imperialist countries, we should unite with their peoples and strive to coexist peacefully with those countries, do business with them and prevent any possible war, but under no circumstances should we harbour any unrealistic notions about them.

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.

If you don't understand the details of your business you are going to fail.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

The common question that gets asked in business is, 'why?' That's a good question, but an equally valid question is, 'why not?'

Great industries are never made from single companies. There is room in space for a lot of winners.

We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first.Invent. And be patient.

If you only do things where you know the answer in advance, your company goes away.

There are two ways to extend a business. Take inventory of what you're good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.

Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity, and correspondingly stronger returns on invested capital.

If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.

Our motto at Blue Origin is 'Gradatim Ferociter': 'Step by Step, Ferociously'.

I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work.If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.

Percentage margins don't matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.