A manufacturer is not through with his customer when a sale is completed. He has then only started with his customer.

Our teams are pioneering customer solutions that are transforming retail experiences here and around the world. India also reflects Walmart's commitment to creating shared value, and we are proud to work with partners to shape a more inclusive and resilient future.

Always thinking about the customer value proposition is including price, assortment, experience, and trust, and all of those have been changed by technology and been changed by e-commerce, and so leading up to the moment when I took this role, there was an understanding that we needed to invest in e-commerce, grow e-commerce, but we didn't take it seriously enough.

Our motto at Blue Origin is 'Gradatim Ferociter': 'Step by Step, Ferociously'.

There are multiple ways to be externally focused that are very successful. You can be customer-focused or competitor-focused. Some people are internally focused, and if they reach critical mass, they can tip the whole company.

There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.