In the Ford Motor Company we emphasize service equally with sales.

It can improve the customer experience if ads are done in the right way and we also want to make sure that we don't do anything that causes our prices to go up in our retail business.

Our teams are pioneering customer solutions that are transforming retail experiences here and around the world. India also reflects Walmart's commitment to creating shared value, and we are proud to work with partners to shape a more inclusive and resilient future.

Customer satisfaction has always been the number one goal for retailers, and in the future, customers will be more empowered than ever to drive the change they want, as they get more control over their shopping experience.

Always thinking about the customer value proposition is including price, assortment, experience, and trust, and all of those have been changed by technology and been changed by e-commerce, and so leading up to the moment when I took this role, there was an understanding that we needed to invest in e-commerce, grow e-commerce, but we didn't take it seriously enough.

A business that makes nothing but money is a poor business.