A manufacturer is not through with his customer when a sale is completed. He has then only started with his customer.

A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.

Of course we aren't perfect. We make mistakes. But, if the world could see all of the hard-working, well-intentioned people inside our company who are making things better in their communities and in the world, I'm convinced they would be moved by it all. I am.

A business that makes nothing but money is a poor business.

The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed.

The highest use of capital is not to make more money, but to make money do more for the betterment of life.