Customer Quotes

If you're going to succeed, you need a vision, one that's affordable, practical, and fills a customer need. Then, go for it. Don't worry too much about the details. Don't second-guess your creativity. Avoid overanalyzing the new project's potential. Most importantly, don't strategize about the long term too much.

Indian car buyers have not really been exposed to customer care in a competitive environment.

A manufacturer is not through with his customer when a sale is completed. He has then only started with his customer.

Any customer can have a car painted any colour that he wants so long as it is black.

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

Our teams are pioneering customer solutions that are transforming retail experiences here and around the world. India also reflects Walmart's commitment to creating shared value, and we are proud to work with partners to shape a more inclusive and resilient future.

In some circles, Walmart has this reputation of being really tough. I would say we're tough on behalf of the customer, but we always try to be fair, and if you look at the financial results of our suppliers, they've done really well, and P&G still makes more money than Walmart does after all this time, so this has worked out well for everybody, but we do keep on the pressure on behalf of the customer.

Representing a company with the largest and one of the most diverse groups of associates in the U.S., and an even more diverse customer base of tens of millions of customers, we believe we should stay engaged to try to influence decisions in a positive way and help bring people together.

Customer satisfaction has always been the number one goal for retailers, and in the future, customers will be more empowered than ever to drive the change they want, as they get more control over their shopping experience.

It's really simple: If you're not meeting the wants and needs of the customer, you're done. There's not a lot of loyalty here.

There are times when we want to own that inventory because we want a great customer experience, or we can take advantage of the amount of quantity we'll buy.

It can improve the customer experience if ads are done in the right way and we also want to make sure that we don't do anything that causes our prices to go up in our retail business.

We grew this business with the store operators and the merchants making all the decisions, I got to be one of the merchants and it was a lot of fun. But to put the customer in charge, you have to start with design.

One way to think about Walmart is a very large river of merchandise, moving from raw material to a customer and anytime that river of merchandise has imperfections, we either have an out of stock or we have some sort of overstock that creates additional costs, labor markdowns, accidents, damages.

Always thinking about the customer value proposition is including price, assortment, experience, and trust, and all of those have been changed by technology and been changed by e-commerce, and so leading up to the moment when I took this role, there was an understanding that we needed to invest in e-commerce, grow e-commerce, but we didn't take it seriously enough.

There were several people that realized the customer is telling us something and the idea of a broad assortment delivered to your home is appealing.

I think real estate is really core, but you just nailed why I'm still here and loved retail - it's because of the breadth of it. I didn't appreciate how interesting retail was until I got started. You have to have a customer relationship, but you need leadership skills, servant leadership characteristics.

The best customer of American industry is the well paid worker.

I'd just like to be treated like a regular customer.