Quotes By Jeff Bezos

Until July, Amazon.com had been primarily built on two pillars of customer experience: selection and convenience. In July, as I already discussed, we added a third customer experience pillar: relentlessly lowering prices.

We are stubborn on vision. We are flexible on details.

If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.

E-mail has some magical ability to turn off the politeness gene in a human being.

The people who are right a lot often change their minds.

Invention is by its very nature disruptive. If you want to be understood at all times, then don't do anything new.

We can't be in survival mode. We have to be in growth mode.

Work hard, have fun, make history.

The great thing about fact-based decisions is that they overrule the hierarchy.

If you never want to be criticized, for goodness' sake don't do anything new.

In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.

Your margin is my opportunity.

I wanted to project myself forward to age 80 and say, 'OK, I'm looking back on my life. I want to minimise the number of regrets I have.' And I knew that when I was 80, I was not going to regret having tried this. I was not going to regret trying to participate in this thing called the Internet that I thought was going to be a really big deal.

The death knell for any enterprise is to glorify the past - no matter how good it was.

It's not an experiment if you know it's going to work.

Maintain a firm grasp of the obvious at all times.

If you decide that you're going to do only the things you know are going to work, you're going to leave a lot of opportunity on the table.

We humans coevolve with our tools. We change our tools, and then our tools change us.

Most big technology companies are competitor focused. They see what others are doing, and then work to fast follow. In contrast, 90 to 95 percent of what we build in AWS is driven by what customers tell us they want.

Your brand is what other people say about you when you're not in the room.