Manage the top line: your strategy, your people, and your products, and the bottom line will follow.

If you want to hire great people and have them stay, you have to be run by ideas, not hierarchy. The best ideas have to win.

You cannot mandate productivity, you must provide the tools to let people become their best.

Management is about persuading people to do things they do not want to do, while leadership is about inspiring people to do things they never thought they could.

Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.

It doesn't make sense to hire smart people and tell them what to do; we hire smart people so they can tell us what to do.