My job is not to be easy on people. My job is to make them better.

Companies must have a noble cause, and it's the leaders job to transform that noble cause into such an inspiring vision, that it will attract the most talented people in the world to want to join it.

Ask for feedback from people with diverse backgrounds. Each one will tell you one useful thing. If you're at the top of the chain, sometimes people won't give you honest feedback because they're afraid. In this case, disguise yourself, or get feedback from other sources.

If you want to hire great people and have them stay, you have to be run by ideas, not hierarchy. The best ideas have to win.

Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.

Management is about persuading people to do things they do not want to do, while leadership is about inspiring people to do things they never thought they could.