Leadership is about empathy. It is about having the ability to relate to and connect with people for the purpose of inspiring and empowering their lives.

If you want to hire great people and have them stay, you have to be run by ideas, not hierarchy. The best ideas have to win.

My job is not to be easy on people. My job is to make them better.

Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.

It doesn't make sense to hire smart people and tell them what to do; we hire smart people so they can tell us what to do.

Management is about persuading people to do things they do not want to do, while leadership is about inspiring people to do things they never thought they could.