Management is about persuading people to do things they do not want to do, while leadership is about inspiring people to do things they never thought they could.

Companies must have a noble cause, and it's the leaders job to transform that noble cause into such an inspiring vision, that it will attract the most talented people in the world to want to join it.

My job is not to be easy on people. My job is to make them better.

Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.

It doesn't make sense to hire smart people and tell them what to do; we hire smart people so they can tell us what to do.

Ask for feedback from people with diverse backgrounds. Each one will tell you one useful thing. If you're at the top of the chain, sometimes people won't give you honest feedback because they're afraid. In this case, disguise yourself, or get feedback from other sources.