Customers Quotes

We've actually set the tech priorities driven off what we want to build for customers and what they're asking us to solve, and that's how it's going to be, and that is a cultural tension even today because we actually want some of both, we want ownership.

Private brand's important. We invest in quality. We try to treat them like they really are brands, and not just some private label. But, you know, we wouldn't wanna see them continue to grow in percent of total too much. We would like for the brands to offer value to customers and have them grow.

We cannot, don't want to, and won't let ourselves walk away from opening price points and customers that depend on us for low prices. That's foundational.

Customers want to save money and time and have the broadest assortment of items, and we think that by bringing e-commerce and digital capabilities together with the stores, we can do things that a pure e-commerce player can't.

Together, we're building a new Walmart. We're going to make shopping with us faster, easier and more enjoyable. We'll do more than just save customers money and you, our associates, will make the difference.

Customers have always trusted us for our low prices, but they also want to know that the products they buy are good for their families, the planet and the people that made them.

Focus on your customers and lead your people as though their lives depend on your success.

Your most unhappy customers are your greatest source of learning.

Your customers dream of a happier and better life. Don't move products. Instead, enrich lives.

You've got to start with the customer experience and work back toward the technology - not the other way around.

Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.

Software innovation, like almost every other kind of innovation, requires the ability to collaborate and share ideas with other people, and to sit down and talk with customers and get their feedback and understand their needs.