Focus on your customers and lead your people as though their lives depend on your success.
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I know of no single formula for success, but over the years I have observed that some attributes of leadership are universal, and are often about finding ways of encouraging people to combine their efforts, their talents, their insights, their enthusiasm and their inspiration, to work together.
The supreme quality for a leader is unquestionably integrity. Without it, no real success is possible, no matter whether it is on a section gang, a football field, in an army, or in an office.
Leaders, true leaders, take responsibility for the success of the team and understand that they must also take responsibility for the failure.
Focus alone is not enough; putting in the time to commit is also crucial to achieve success.
The first requisite for success is to develop the ability to focus.
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