Tech Quotes

I think most Americans probably don't know what a tech makes that helps take care of our stores and clubs and that we can help them learn how to be a tech. The same thing's true for our drivers. So we have a need to get the word out so that people know there are some great jobs.

We've actually set the tech priorities driven off what we want to build for customers and what they're asking us to solve, and that's how it's going to be, and that is a cultural tension even today because we actually want some of both, we want ownership.

So, what I think, sometimes a pure tech company can underestimate is the importance of culture, the importance of a purpose.

People need a "Why?". I'm a big fan of Simon Sinek, people need to know why they're doing what they're doing, me included, and they want to work at a company with values and a culture that matches those values and I think that those things matter even in a pure tech company.

We're an 'And' company, we're people and tech, we're stores and e-commerce, we're innovation and execution.