People need a "Why?". I'm a big fan of Simon Sinek, people need to know why they're doing what they're doing, me included, and they want to work at a company with values and a culture that matches those values and I think that those things matter even in a pure tech company.
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So, what I think, sometimes a pure tech company can underestimate is the importance of culture, the importance of a purpose.
The education I received was a British education, in which British ideas, British culture, British institutions, were automatically assumed to be superior. There was no such thing as African culture.
Two countries [India and Bhutan] share not just land boundaries, but a common glorious cultural tradition. Our passports may have a different colour, but our values and thinking are the same.
The maxim of the British people is 'business as usual.'
As I look across our company, we have everything from store associates to supply chain associates. Of the 2.1 million people (globally), something less than 75,000 of them are home office jobs. All the other ones are working in a store, a club, a distribution center. And I think those jobs change more gradually. We are still going to want to serve customers and members with people. The change as it relates to the home office jobs probably happens faster.
Today, Walmart employs about 2.1 million associates. The vast majority of our management team started as an hourly, just like I did. If you walked around here, not just here in Arkansas, but around our company, you would find a lot of people with more than 20 years of service, and you'd find a lot of people who've joined the company to climb up the ladder and create opportunities for themselves.
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