You can't win on innovation unless you have a way to communicate it to customers.

Continued innovation is the best way to beat the competition.

If you're gonna make connections which are innovative... you have to not have the same bag of experiences as everyone else does.

You've got to start with the customer experience and work back toward the technology - not the other way around.

Innovation is the ability to see change as an opportunity - not a threat.

Innovation is usually the result of connections of past experiences. But if you have the same experiences as everyone else, you are unlikely to look in a different direction.