You can't win on innovation unless you have a way to communicate it to customers.

Innovation is the only way to win.

If you don't cannibalize yourself, someone else will.

Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It's not about money. It's about the people you have, how you're led, and how much you get it.

We understand the need to balance our short- and longer-term needs because our revenue is the engine that funds all our innovation.

If you punish people too much for failure, then they will respond accordingly and the innovation you will get will be very incrementalist. Nobody's going to try anything bold for fear of getting fired or punished in some way. The risk/reward must be balanced, in favor of making bold moves.