The virtue and the strength of UWC is that it provides small, but powerful cells of innovation, catalysts for change, breaking barriers of habit and opening broader vistas of experience for both pupils and educationalists.

If you punish people too much for failure, then they will respond accordingly and the innovation you will get will be very incrementalist. Nobody's going to try anything bold for fear of getting fired or punished in some way. The risk/reward must be balanced, in favor of making bold moves.

Continued innovation is the best way to beat the competition.

Pretty much, Apple and Dell are the only ones in this industry making money. They make it by being WalMart. We make it by innovation.

I'm actually as proud of the things we haven't done as the things I have done. Innovation is saying no to 1,000 things.

Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It's not about money. It's about the people you have, how you're led, and how much you get it.