Quotes By Doug McMillon

Deciding to listen with open ears and an open heart brings us together. We need to seek to really understand each other. We need to demonstrate empathy. If we can make these individual connections, we can strengthen our communities and nation.

Like people, when companies work to foster a culture of collaboration, communication becomes second nature.

Companies with cultures that celebrate diverse opinions and encourage the exchange of ideas have an advantage when solving difficult problems. A company that doesn't is at a clear disadvantage.

We have a long heritage as a company of serving responsible hunters and sportsmen and women, and we're going to continue doing so.

My first job with Walmart was unloading trucks in a warehouse. Then I worked as an assistant manager in a store, and I was lucky enough to get into our buyer-training program. I loved merchandising and had a career path that led me through Sam's Club and Walmart International.

2/3 of our management associates come from our hourly ranks. We put in place academies to help people with education. We've put a dollar a day college program in to help people get college hours if they want to advance their degrees.

Most of the learning that you had as a merchant - especially back then - came from the people around you, so it's really learning on the job and principles coming out like - back then, we didn't really sign contracts, and we had some vendor agreements to make sure we could pay people, but your handshake was your agreement.

In some circles, Walmart has this reputation of being really tough. I would say we're tough on behalf of the customer, but we always try to be fair, and if you look at the financial results of our suppliers, they've done really well, and P&G still makes more money than Walmart does after all this time, so this has worked out well for everybody, but we do keep on the pressure on behalf of the customer.

We need to learn how to become a digital enterprise, but we understand that we're a company made up of 2.2 million associates, and that human interaction in the future will matter.

Retailers grow and die. I've been doing this almost 30 years now, which is amazing to me because I feel like in some ways, we're still just getting started.

One of the things that can keep you from going away is an openness to change. That's the point.

The truth is we have a consistent purpose that we got from our founder, some values that we share - those are persistent, too. It's not just change. But that's the thing that people underestimate about Walmart right now, that it has an ability to change.

You have a meeting, you hear about the strategy and then you think, "Yeah, we've got to do this." And then you go home that night, you're about to go to sleep, and you think, "I can't do that." And then you get up the next morning and go back through it, and we just iterate to a point where you finally have to make a decision and go for it.

Together, we're building a new Walmart. We're going to make shopping with us faster, easier and more enjoyable. We'll do more than just save customers money and you, our associates, will make the difference.

Looking ahead, we will compete with technology, but win with people. We will be people-led and tech-empowered.

We're making every day easier for busy families and we're using new ways of working to do it.

More than ever, Walmart will be a ladder of opportunity.

Customers have always trusted us for our low prices, but they also want to know that the products they buy are good for their families, the planet and the people that made them.

Our world is increasingly transparent and we're out to earn trust. When people shine a light on Walmart and see our decisions - the jobs we create, the activities in our supply chain - we want them to like what they see.

There just aren't that many opportunities in the world that are that big, and for a company like Walmart that needs to move the needle in a big way, you have to take some big bets, but if you're going to take that much risk, the reward has to match up.