Breadcrumb_light image

Change Quotes

If friends disappoint you over and over, that's in large part your own fault. Once someone has shown a tendency to be self-centered, you need to recognize that and take care of yourself; people aren't going to change simply because you want them to.

Women of South Africa are some of the most powerful people on Earth. Change what you believe is possible for yourself.

Gratitude can transform any situation. It alters your vibration, moving you from negative energy to positive. It's the quickest, easiest, most powerful way to effect change in your life - this I know.

The remains of the old must be decently laid away; the path of the new prepared. That is the difference between Revolution and Progress.

The challenge of a leader is looking around the corner... and making the change before it's too late to make the change.

It may be that there is no such thing as an equable motion, whereby time may be accurately measured. All motions may be accelerated or retarded, but the true, or equable, progress of absolute time is liable to no change.

The changing of Bodies into Light, and Light into Bodies, is very conformable to the Course of Nature, which seems delighted with Transmutations.

It's very clear that AI is going to change literally every job. Maybe there's a job in the world that AI won't change, but I haven't thought of it.

As I look across our company, we have everything from store associates to supply chain associates. Of the 2.1 million people (globally), something less than 75,000 of them are home office jobs. All the other ones are working in a store, a club, a distribution center. And I think those jobs change more gradually. We are still going to want to serve customers and members with people. The change as it relates to the home office jobs probably happens faster.

One of the biggest areas of change in the last decade is related to associates that work in our stores, picking orders for delivery and pickup for our customers. And we have something north of 200,000 people doing that job, and yet we have about the same (total) number of people working in Walmart U.S.

The change that's happening in the world is going to happen. Our choice is to lean in, learn (and) help lead so there are better outcomes for everybody involved.

I really love retail history. We started our first Supercenter in 1988, prior to that we were operating general merchandise discount stores, and we tried some big hypermarkets copied from Europe and they had failed miserably, but we tried to downsize it and make it a Supercenter and it started working.

I think we've seen it all. The e-commerce store is the interesting one.

As it relates to brick-and-mortar, we've seen it all and done it all. We operate around the world in different formats, different brands. We've got large stores, small stores, all these different formats. So we know that space pretty well, but the e-commerce business was different.

If you fast-forward through the years, there was a period of time when there was too much debate inside the company about the significance of e-commerce, there were leaders who believed it would never be any bigger than the catalog business, there were leaders that believed it would never be profitable.

Always thinking about the customer value proposition is including price, assortment, experience, and trust, and all of those have been changed by technology and been changed by e-commerce, and so leading up to the moment when I took this role, there was an understanding that we needed to invest in e-commerce, grow e-commerce, but we didn't take it seriously enough.

The stores are an asset, and they have a great assortment in them and they're close to people. Being within 10 miles of 90% of America is a huge advantage, especially with fresh food at a good price. But we must also, if you think long-term and you think about what the company wants to accomplish, you must have a big and important first-party e-commerce business, and you must have a marketplace, and the things that go along with the marketplace.

The sales floor probably gets more people. And what we're seeing in supply chain is that it's basically the same number of people with just a whole lot more productivity, but their jobs change.

If we were with a bunch of Walmart associates right now, we could say, 'The only thing that's constant in our company other than our purpose and values is..,' and they would respond, 'Change.'"

You've got to be able to manage change. You've got to be able to learn new tasks.