It's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them.

There's so much happening with the youth looking at local or national problems and solving them with innovation and technology. This is what startup success means.

Every good product I've ever seen is because a group of people cared deeply about making something wonderful that they and their friends wanted. They wanted to use it themselves.

My passion has been to build an enduring company where people were motivated to make great products. Everything else was secondary. Sure, it was great to make a profit, because that was what allowed you to make great products. But the products, not the profits were the motivation.

You've got to start with the customer experience and work back toward the technology - not the other way around.

We hire people who want to make the best things in the world.