We're making every day easier for busy families and we're using new ways of working to do it.

We try to, when you come to Google, fulfill that need that you have as quickly as possible.

You want your customers to value your service.

In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.

AWS is customer obsessed, inventive and experimental, long-term oriented, and cares deeply about operational excellence.

In the months since the death of my beloved Philip, I have drawn great comfort from the warmth and affection of the many tributes to his life and work - from around the country, the Commonwealth, and the world. His sense of service, intellectual curiosity and capacity to squeeze fun out of any situation - were all irrepressible. That mischievous, enquiring twinkle was as bright at the end as when I first set eyes on him.