There's so much happening with the youth looking at local or national problems and solving them with innovation and technology. This is what startup success means.

Most companies target women as end users, but few are effectively utilizing female employees when it comes to innovating for female consumers. When women are empowered in the design and innovation process, the likelihood of success in the marketplace improves by 144%!

An imitation may be quite successful in its own way, but imitation can never be Success. Success is a first-hand creation.

I've often felt there might be more to be gained by studying business failures than business successes.

I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because, even in that whirlwind, we kept heads-down focused on the customers. All the metrics that we can track about customers have improved every year.

Focusing on the customer makes a company more resilient.