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I think the skills that we have as human beings are valuable. They always have been, and that'll be even more true in the future.

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We continue to invest in wages. So I think that's helping some, and that process will continue. As it relates to AI and the future of employment, I think for the most part, our folks are enthusiastic about it because they've seen new tools that they're receiving that are making their jobs better. That's helping them take fewer steps.

The most coveted workers will always be those with the flexibility to combine soft skills with technical skills.

I think real estate is really core, but you just nailed why I'm still here and loved retail - it's because of the breadth of it. I didn't appreciate how interesting retail was until I got started. You have to have a customer relationship, but you need leadership skills, servant leadership characteristics.

If you manage people for 20 years, or something like that, you pick up things. So I certainly lack experience there, and that's an issue. But I sort of make up for that, I think, in terms of understanding where things are going to go, having a vision about the future, and really understanding the industry I am in, and what the company does, and also sort of the unique position of starting a company and working on it for three years before starting the company.

I try to spend my time on areas that I think are important for the future, and where I think I can add value.

Workers in every type of role must be prepared to adapt to the rise of artificial intelligence in the workplace.