

Quotes By Mark Zuckerberg

Businessman
Mark Zuckerberg
May 14, 1984 - present
Every business in the future, just like they have an email address, a website, and a social media presence today, is going to have an AI agent that their customers can talk to in the future.
So I think that the scale of the systems has created this responsibility for us, where we have to be more proactive about finding and addressing issues [harmful content]. And we can do that both by building technology that is possible now, but wasn't even possible five or ten years ago, and by hiring people at a scale that would not have been possible for us before.
One of the things that I'm very mindful of is to make sure that the services that we're building help to create meaningful interactions between people and not just a place where people can zone out and consume content for a long time.
For the last 10 years, we've really been focusing on connecting friends and family, and now the next focus on top of that is going to be helping to build communities.
We think about having this global community, but the social fabric that we have is not one big community. It is millions of small communities and social structures and families that exist - that are really the things that we turn to for our personal and emotional and spiritual needs. And that gives us our sense of hope and purpose in life.
I think that there is a role that Facebook can play in empowering community leaders, to strengthen existing communities, to help build new communities, to help look out for people in their community, to help keep people safe.
One thing I have reflected on is that when I started Facebook, the mission of connecting the world was not controversial. It was kind of as if it was a default assumption that people had - every year the world got more connected - and that seems like the direction that things were heading in.
If people are asking the question - is the direction for humanity to come together more or not? I think that answer is clearly yes. But we have to build the infrastructure to make sure the global community works for everyone.
The success of Facebook is because we empowered people. We gave people a way to share their opinion online that a lot of people didn't have before, and to connect with people that they didn't have before and that is why we have been so successful.
A lot of challenges we face today are also entirely global - so fighting climate change or ending terrorism, or ending pandemics or when a civil war in one country leads to a refugee crisis across different continents.
I certainly think we need a common understanding in order to be able to work together productively. And there are certain forces that work against us.
Being a good corporate citizen is really important. We operate in a lot of different countries all around the world. We need to help build those communities from being good individuals and that is what I am trying to do in my personal philanthropy - is setting an example hopefully for other entrepreneurs who will build things in the future for how you should give back to the community and to the world.
The metaverse is a vision that spans many companies - the whole industry. You can think about it as the successor to the mobile internet.
Critically, no one company will run the metaverse.
You can think about the metaverse as an embodied internet, where instead of just viewing content - you are in it. And you feel present with other people as if you were in other places, having different experiences that you couldn't necessarily do on a 2D app or webpage, like dancing, for example, or different types of fitness.
I think we will effectively transition from people seeing us as primarily being a social media company to being a metaverse company. And obviously, all of the work that we're doing across the apps that people use today contribute directly to this vision in terms of building community and creators.
What virtual and augmented reality can do, and what the metaverse broadly is going to help people experience, is a sense of presence that I think is just much more natural in the way that we're made to interact. And I think it will be more comfortable.
In the future, instead of just doing this over a phone call, you'll be able to sit as a hologram on my couch, or I'll be able to sit as a hologram on your couch, and it'll actually feel like we're in the same place, even if we're in different states or hundreds of miles apart.
Hopefully in the future, asking if a company is building a metaverse will sound as ridiculous as asking a company how their internet is going.
I think a lot of the corporate world is pretty culturally neutered. Masculine energy is good, and obviously, society has plenty of that, but I think corporate culture was really trying to get away from it. I think having a culture that celebrates the aggression a bit more has its own merits that are really positive.
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