

Technology Quotes
One of the technology leaders, a few years ago, was visiting with me here and we were writing on the whiteboard and they stopped and turned around and looked at me and said, "Oh my God, you're going to win." And I said, "Yeah, but why?". "Now, tell me how".
So, what I think, sometimes a pure tech company can underestimate is the importance of culture, the importance of a purpose.
So I care what people think, and I like people, and I like employing people and I like creating opportunity for people so I'm pro-people and I want the technology to help us serve people. Of course, we want machines to do what machines are best at, you must and you want to, and at the same time, we should consider the importance of being purpose-driven.
The unique proposition that we have is that we can link a digital ad back to a physical store purchase down the road.
When you look at what was happening with e-commerce and how big that was going to become, there's the big wave of India, there's the big wave of e-commerce, and then there's the question of, "Is this the brand to invest in?". We developed this confidence in that team, and so far we've been proven to be right about that.
We're really excited about how generative AI is already helping us with search and chat. It's more of a solution approach today to go into our search bar and say, "I wanna prepare for a seven year old's birthday party." You get a better answer than what we could've done in the past. And I'm excited about how search and chat will be more relevant and personal in the weeks and months to come. And it's moving really quickly.
The sales floor probably gets more people. And what we're seeing in supply chain is that it's basically the same number of people with just a whole lot more productivity, but their jobs change.
I think what we've seen happen so far is that as we've applied technology for the picking process in the store, for example, is that job composition has changed but we have about the same number of people.
So growing ecommerce in the marketplace is key to being able to attract more advertisers. What we can do that some other people can't do is we can connect the dot between an ad you may have paid for digitally and a subsequent purchase in a physical store so that you can see the ad actually worked. So it too is an omni business for us.
The kind of outcome we want is where associates are getting paid more and are supervising robotics instead of walking miles and lifting heavy items.
As we make investments in technology and learn how to automate things, we want our people to learn that and go with us.
Customers want to save money and time and have the broadest assortment of items, and we think that by bringing e-commerce and digital capabilities together with the stores, we can do things that a pure e-commerce player can't.
We need to learn how to become a digital enterprise, but we understand that we're a company made up of 2.2 million associates, and that human interaction in the future will matter.
Looking ahead, we will compete with technology, but win with people. We will be people-led and tech-empowered.
Akin to, and largely responsible for the sweeping changes in our industrial-military posture, has been the technological revolution during recent decades. In this revolution, research has become central, it also becomes more formalized, complex, and costly.
Today, the solitary inventor, tinkering in his shop, has been overshadowed by task forces of scientists in laboratories and testing fields.
For every old blackboard there are now hundreds of new electronic computers.
We must also be alert to the equal and opposite danger that public policy could itself become the captive of a scientific-technological elite.
Startups are the engines of exponential growth, manifesting the power of innovation. Several big companies today are startups of yesterday. They were born with a spirit of enterprise and adventure kept alive due to hardwork and perseverance and today have become shining beacons of innovation.
M-governance is empowered governance. It has the potential to make development a truly inclusive and comprehensive mass movement. It puts governance into everyone's reach. It puts governance in your hands 24/7.
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