My model for business is The Beatles: They were four guys that kept each others' negative tendencies in check; they balanced each other. And the total was greater than the sum of the parts.Great things in business are not done by one person, they are done by a team of people.

If a user is having a problem, it's our problem.

Whatever you like to do, make it a hobby and whatever the world likes to do, make it a business.

This is a fantastic time to be entering the business world, because business is going to change more in the next 10 years than it has in the last 50.

My principal business is giving commercial value to the brilliant - but misdirected - ideas of others.

In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive on that.