Our people expect their President and the Congress to find essential agreement on issues of great moment, the wise resolution of which will better shape the future of the Nation.

There are times when a leader must move out ahead of the flock, go off in a new direction, confident that he is leading his people the right way.

Manage the top line: your strategy, your people, and your products, and the bottom line will follow.

My job is not to be easy on people. My job is to make them better.

Ask for feedback from people with diverse backgrounds. Each one will tell you one useful thing. If you're at the top of the chain, sometimes people won't give you honest feedback because they're afraid. In this case, disguise yourself, or get feedback from other sources.

Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.