I found that competition was supposed to be a menace and that a good manager circumvented his competitors by getting a monopoly by artificial means.

The competitor to be feared is one who never bothers about you at all but goes on making his own business better all the time.

Walmart is not arrogant. We could go away at any minute. I think most of us act that way every day. If you're not willing to fail - and we are failing at some things - you're going to go away.

A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.

Every morning when we get up, we relish the day's upcoming battles. They keep us alive, and they keep Bloomberg's corporate family thriving. We can't wait for tomorrow. Who says we can't do that? What do you mean they'll beat us? Have them put on their boxing gloves, and send them into the ring. We're ready!

I think the environment has become more competitive. That has made Indian industry more concerned with a) its customers, b) the quality of its products, and c) its brand image in the marketplace.