I think as we all work to learn and navigate the future towards a world where AI fulfills its promise, the best way to do that is to work together and to share information and learn together. It'll speed up our ability to get ahead of this so that we can do a better job of setting our associates up for success.
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It's very clear that AI is going to change literally every job. Maybe there's a job in the world that AI won't change, but I haven't thought of it.
As we make investments in technology and learn how to automate things, we want our people to learn that and go with us.
There's so much happening with the youth looking at local or national problems and solving them with innovation and technology. This is what startup success means.
Technology for me is- discover, learn, evolve and implement. It combines 3Ss- speed, simplicity and service. Technology is fast, technology is simple and technology is a brilliant way to serve people. It is also a great teacher. The more we learn about technology and the more we learn through technology, the better it is.
I've often felt there might be more to be gained by studying business failures than business successes.
We continue to invest in wages. So I think that's helping some, and that process will continue. As it relates to AI and the future of employment, I think for the most part, our folks are enthusiastic about it because they've seen new tools that they're receiving that are making their jobs better. That's helping them take fewer steps.
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