Artificial intelligence would be the ultimate version of Google.

I'm interested in things that change the world or that affect the future and wondrous, new technology where you see it, and you're like, 'Wow, how did that even happen? How is that possible?

Men standing in opposite hemispheres will converse and deride each other and embrace each other, and understand each other's language.

We must develop open source systems that enhance trust and transparency. We must build quality data centres free from biases, we must democratise technology and create people centre applications. We must address concerns related to cyber security, disinformation and deepfakes. We must also ensure that technology is rooted in local ecosystems for it to be effective and useful. Loss of jobs is AI's most feared disruption, but history has shown that work does not disappear due to technology, only its nature changes. We need to invest in skilling and re-skilling our people for an AI-driven future.

I think as we all work to learn and navigate the future towards a world where AI fulfills its promise, the best way to do that is to work together and to share information and learn together. It'll speed up our ability to get ahead of this so that we can do a better job of setting our associates up for success.

I think what we've seen happen so far is that as we've applied technology for the picking process in the store, for example, is that job composition has changed but we have about the same number of people.