The right word may be effective, but no word was ever as effective as a rightly timed pause.

The difference between mere management and leadership is communication.

I'm a great believer that any tool that enhances communication has profound effects in terms of how people can learn from each other, and how they can achieve the kind of freedoms that they're interested in.

The single biggest problem in communication is the illusion that it has taken place.

Like people, when companies work to foster a culture of collaboration, communication becomes second nature.

Conversation should be pleasant without scurrility, witty without affectation, free without indecency, learned without conceitedness, novel without falsehood.