In today's world of blogging and tweeting, conversation has become a bit more staccato. In many ways we're more efficient, but I think the amount of longer conversations that radiated more warmth may have gone down.

I think most Americans probably don't know what a tech makes that helps take care of our stores and clubs and that we can help them learn how to be a tech. The same thing's true for our drivers. So we have a need to get the word out so that people know there are some great jobs.

As we make investments in technology and learn how to automate things, we want our people to learn that and go with us.

Men standing in opposite hemispheres will converse and deride each other and embrace each other, and understand each other's language.

The future of Windows is to let the computer see, listen and even learn.

There are people who don't like capitalism, and people who don't like PCs. But there's no-one who likes the PC who doesn't like Microsoft.