In today's world of blogging and tweeting, conversation has become a bit more staccato. In many ways we're more efficient, but I think the amount of longer conversations that radiated more warmth may have gone down.

I think most Americans probably don't know what a tech makes that helps take care of our stores and clubs and that we can help them learn how to be a tech. The same thing's true for our drivers. So we have a need to get the word out so that people know there are some great jobs.

Advances in the technology of telecommunications have proved an unambiguous threat to totalitarian regimes everywhere.

Men standing in opposite hemispheres will converse and deride each other and embrace each other, and understand each other's language.

As we make investments in technology and learn how to automate things, we want our people to learn that and go with us.

People don't want lots and lots of single purpose devices. They do not want to have to learn how to set up something for photos, another thing for music, another thing for video.