What we need to do is always lean into the future; when the world changes around you and when it changes against you - what used to be a tail wind is now a head wind - you have to lean into that and figure out what to do because complaining isn't a strategy.

Customer satisfaction has always been the number one goal for retailers, and in the future, customers will be more empowered than ever to drive the change they want, as they get more control over their shopping experience.

I don't think the human mind can comprehend the past and the future. They are both just illusions that can manipulate you into thinking there's some kind of change.

Don't change on me. Don't extort me unless you intend to do it forever.

Our future is our confidence and self-esteem.

I don't know how to change the world, but I know if I keep talking about how dirty it is out here, somebody is going to clean it up.