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Everything is based on a simple rule: Quality is the best business plan, period.

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Private brand's important. We invest in quality. We try to treat them like they really are brands, and not just some private label. But, you know, we wouldn't wanna see them continue to grow in percent of total too much. We would like for the brands to offer value to customers and have them grow.

There is one rule for the industrialist and that is: make the best quality goods possible at the lowest cost possible, paying the highest wages possible.

Some foreign investors accuse us of being unfair to shareholders by using our resources for community development. Yes, this is money that could have made for dividend payouts, but it also is money that's uplifting and improving the quality of life of people in the rural areas where we operate and work. We owe them that.

It's really simple: If you're not meeting the wants and needs of the customer, you're done. There's not a lot of loyalty here.

I think the environment has become more competitive. That has made Indian industry more concerned with a) its customers, b) the quality of its products, and c) its brand image in the marketplace.

Pretty much, Apple and Dell are the only ones in this industry making money. They make it by being WalMart. We make it by innovation.