Other tasks and other jobs changed, which enabled us to create new jobs that paid more and have fewer of the older jobs that went away. I hope what happens as we lead through this is that there will be pluses and minuses, but the net ends up being even more people because we have more ideas of how to grow.

I have been constantly telling people to encourage people, to question the unquestioned and not to be ashamed to bring up new ideas, new processes to get things done.

I bet you that over time, because we come up with new ideas to grow sales, we end up with about the same number of people making more money.

He [Kim Jong Un] wrote me beautiful letters. And they're great letters. We fell in love.

It should not be hard for you to stop sometimes and look into the stains of walls, or ashes of a fire, or clouds, or mud or like places, in which...you may find really marvellous ideas.

Companies with cultures that celebrate diverse opinions and encourage the exchange of ideas have an advantage when solving difficult problems. A company that doesn't is at a clear disadvantage.