We think the fact that Instagram is connected to other services beyond Facebook is an important part of the experience...This is an important milestone for Facebook because it's the first time we've ever acquired a product and company with so many users.

Enlightened business is learning that competition ought not to cause bad social consequences which inevitably react upon the profits of business itself.

If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.

I found that competition was supposed to be a menace and that a good manager circumvented his competitors by getting a monopoly by artificial means.

You want to look at what other companies are doing. It's very important not to be hermetically sealed. But you don't want to look at it as if, 'OK, we're going to copy that.' You want to look at it and say, 'That's very interesting. What can we be inspired to do as a result of that?' And then put your own unique twist on it.

For a lot of companies, it's useful for them to feel like they have an obvious competitor and to rally around that. I personally believe it's better to shoot higher. You don't want to be looking at your competitors. You want to be looking at what's possible and how to make the world better.