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It wasn't until we got our first office in Palo Alto where things became more like a company. We never went into this wanting to build a company.

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Almost any mistake you can make in running a company, I've probably made.


If you're trying to create a company, it's like baking a cake. You have to have all the ingredients in the right proportion.


So probably from when I was 12, I knew I was going to start a company eventually.


I was working at a financial firm in New York City with a bunch of very smart people, and I had a brilliant boss who I much admired. I went to my boss and told him I wanted to start a company selling books on the Internet. He took me on a long walk in Central Park,listened carefully to me, and finally said, "That sounds like a really good idea, but it would be an even better idea for someone who didn't already have a good job."


When you're in a startup, the first ten people will determine whether the company succeeds or not.


Being a good corporate citizen is really important. We operate in a lot of different countries all around the world. We need to help build those communities from being good individuals and that is what I am trying to do in my personal philanthropy - is setting an example hopefully for other entrepreneurs who will build things in the future for how you should give back to the community and to the world.