Ebooks had to happen.
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We humans coevolve with our tools. We change our tools, and then our tools change us.
The world is littered with corpses that predicted technology in a particular arena was done. If there's another gigantic step change out there, we don't yet know what it is.
No customer was asking for Echo. This was definitely us wandering. Market research doesn't help.
AI is real and will change every industry. We are living in a golden age, and there is reason to be optimistic. There has never been a better time to be an entrepreneur and start a start-up.
The telescope was an invention, but looking through it at Jupiter, knowing that it had moons was a discovery...It's interesting to me that large language models in their current form are not inventions. They're discoveries.
But there's still so much you can do with technology to improve the customer experience. And that's the sense in which I believe it's still Day One, and that it's early in the day. If anything, the rate of change is accelerating.
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