

Ebooks had to happen.
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I wanted to project myself forward to age 80 and say, 'OK, I'm looking back on my life. I want to minimise the number of regrets I have.' And I knew that when I was 80, I was not going to regret having tried this. I was not going to regret trying to participate in this thing called the Internet that I thought was going to be a really big deal.
The telescope was an invention, but looking through it at Jupiter, knowing that it had moons was a discovery...It's interesting to me that large language models in their current form are not inventions. They're discoveries.
AI is real and will change every industry. We are living in a golden age, and there is reason to be optimistic. There has never been a better time to be an entrepreneur and start a start-up.
The world is littered with corpses that predicted technology in a particular arena was done. If there's another gigantic step change out there, we don't yet know what it is.
No customer was asking for Echo. This was definitely us wandering. Market research doesn't help.
But there's still so much you can do with technology to improve the customer experience. And that's the sense in which I believe it's still Day One, and that it's early in the day. If anything, the rate of change is accelerating.
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