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My own view is that every company requires a long-term view.

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We believe strongly that in the long term, we will be better served - as shareholders and in all other ways - by a company that does good things for the world even if we forgo some short term gains. This is an important aspect of our culture and is broadly shared within the company.


It's not easy to work here, but we are working to build something important, something that matters to our customers, something that we can all tell our grandchildren about.


Friends congratulate me after a quarterly-earnings announcement and say, 'Good job, great quarter '... And I'll say, 'Thank you, but that quarter was baked three years ago. I'm working on a quarter that'll happen in 2021 right now.'


One of the technology leaders, a few years ago, was visiting with me here and we were writing on the whiteboard and they stopped and turned around and looked at me and said, "Oh my God, you're going to win." And I said, "Yeah, but why?". "Now, tell me how".


If you're going to succeed, you need a vision, one that's affordable, practical, and fills a customer need. Then, go for it. Don't worry too much about the details. Don't second-guess your creativity. Avoid overanalyzing the new project's potential. Most importantly, don't strategize about the long term too much.


I actually remember very specifically the night that I launched Facebook at Harvard. I used to go out to get pizza with a friend who I did all my computer science homework with. And I remember talking to him and saying I am so happy we have this at Harvard because now our community can be connected but one day someone is going to build this for the world.