Together, we're building a new Walmart. We're going to make shopping with us faster, easier and more enjoyable. We'll do more than just save customers money and you, our associates, will make the difference.

Most big technology companies are competitor focused. They see what others are doing, and then work to fast follow. In contrast, 90 to 95 percent of what we build in AWS is driven by what customers tell us they want.

Friends congratulate me after a quarterly-earnings announcement and say, 'Good job, great quarter '... And I'll say, 'Thank you, but that quarter was baked three years ago. I'm working on a quarter that'll happen in 2021 right now.'

I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you.

My own view is that every company requires a long-term view.

I actually remember very specifically the night that I launched Facebook at Harvard. I used to go out to get pizza with a friend who I did all my computer science homework with. And I remember talking to him and saying I am so happy we have this at Harvard because now our community can be connected but one day someone is going to build this for the world.