I think you can love more than one child, and we've got to do all these at once. I think there's a store inventory opportunity for us and buying and selling merchandise is hard, by the way. There's a lot of people here that have been doing it for a long time and they're good at it, thankfully, but it's not easy.

I think scale matters, and being an Aggregator creates lots of opportunity, but scale also has a lot of disadvantages and it's an imperfect concept.

I'm the non-executive chairman of nine or so major companies, and on the nine companies, it's a little trying because you jump from one industry to another, as the case might be. But one had the reasonable knowledge of those nine activities, and it's been an exciting job.

There are times when we want to own that inventory because we want a great customer experience, or we can take advantage of the amount of quantity we'll buy.

Challenges exist to be overcome! Let us be realists, but without losing our joy, our boldness and our hope-filled commitment. Let us not allow ourselves to be robbed of missionary vigour!

There were several people that realized the customer is telling us something and the idea of a broad assortment delivered to your home is appealing.