In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive on that.

Information technology and business are becoming inextricably interwoven. I don't think anybody can talk meaningfully about one without the talking about the other.

This is a fantastic time to be entering the business world, because business is going to change more in the next 10 years than it has in the last 50.

If a user is having a problem, it's our problem.

The music publishing I own is fabulous recording.

My model for business is The Beatles: They were four guys that kept each others' negative tendencies in check; they balanced each other. And the total was greater than the sum of the parts.