

A brand is simply trust.
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Our teams are pioneering customer solutions that are transforming retail experiences here and around the world. India also reflects Walmart's commitment to creating shared value, and we are proud to work with partners to shape a more inclusive and resilient future.
My principal business is giving commercial value to the brilliant - but misdirected - ideas of others.
The only thing I really think about is: How are we making decisions and getting things done such that Walmart is succeeding and creating value 50 years from now?
Always thinking about the customer value proposition is including price, assortment, experience, and trust, and all of those have been changed by technology and been changed by e-commerce, and so leading up to the moment when I took this role, there was an understanding that we needed to invest in e-commerce, grow e-commerce, but we didn't take it seriously enough.
I think one of the things people don't understand is we can build more shareholder value by lowering product prices than we can by trying to raise margins. It's a more patient approach, but we think it leads to a stronger, healthier company. It also serves customers much, much better.
Hard knocks have a place and value, but hard thinking goes farther in less time.
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