The only thing I really think about is: How are we making decisions and getting things done such that Walmart is succeeding and creating value 50 years from now?
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Looking ahead, we will compete with technology, but win with people. We will be people-led and tech-empowered.
One of the technology leaders, a few years ago, was visiting with me here and we were writing on the whiteboard and they stopped and turned around and looked at me and said, "Oh my God, you're going to win." And I said, "Yeah, but why?". "Now, tell me how".
If you're going to succeed, you need a vision, one that's affordable, practical, and fills a customer need. Then, go for it. Don't worry too much about the details. Don't second-guess your creativity. Avoid overanalyzing the new project's potential. Most importantly, don't strategize about the long term too much.
Together, we're building a new Walmart. We're going to make shopping with us faster, easier and more enjoyable. We'll do more than just save customers money and you, our associates, will make the difference.
I think that people that shop Walmart frequently and love the brand the most find it very natural to come to us first for e-commerce. But for others that may shop around or not have chosen to shop at Walmart in the past, you get what you earn, and our opportunity to earn their business starts with winning their grocery and consumables basket.
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