I think I have a pretty deep understanding of what Money actually is on a practical day to day basis because of paypal. right now, the money system for practical purposes is really a bunch of heterogeneous mainframes running old COBOL.

So I guess I'm just very worried that with Internet privacy, we're doing the same thing we're doing with medical records, is we're throwing out the baby with the bathwater, and we're not really thinking about the tremendous good that can come from people sharing information with the right people in the right ways.

Until we're serving humanoid robots and they have the ability to spend money, we're serving people. We're going to put people in front of people.

The stores are an asset, and they have a great assortment in them and they're close to people. Being within 10 miles of 90% of America is a huge advantage, especially with fresh food at a good price. But we must also, if you think long-term and you think about what the company wants to accomplish, you must have a big and important first-party e-commerce business, and you must have a marketplace, and the things that go along with the marketplace.

Two classes of people lose money; those who are too weak to guard what they have; those who win money by trick. They both lose in the end.

As I look across our company, we have everything from store associates to supply chain associates. Of the 2.1 million people (globally), something less than 75,000 of them are home office jobs. All the other ones are working in a store, a club, a distribution center. And I think those jobs change more gradually. We are still going to want to serve customers and members with people. The change as it relates to the home office jobs probably happens faster.