

Sergey and I founded Google because we're super optimistic about the potential for technology to make the world a better place.
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As we transition from one screen to multiscreens, Google has enormous opportunities to innovate and drive ever higher monetization. Just like Search in 2000.
Always thinking about the customer value proposition is including price, assortment, experience, and trust, and all of those have been changed by technology and been changed by e-commerce, and so leading up to the moment when I took this role, there was an understanding that we needed to invest in e-commerce, grow e-commerce, but we didn't take it seriously enough.
After I retired, it seemed to me that there was a whole new world out there, which was a digital world driven by a marketplace, basically,which had a huge potential driven by handheld devices, which would one day become the virtual retail store of India.
Excellence matters, and technology advances so fast that the potential for improvement is tremendous.
AI is developing at an unprecedented scale and speed and being adapted and deployed even faster. There is also a deep interdependence across borders. Therefore, there is a need for collective global efforts to establish governance and standards that upload our shared values, address risks, and build trust. But governance is not just about managing rifts and rivalries. It is also about promoting innovation and deploying it for the global good. So we must think deeply and discuss openly about innovation and governance.
I have always believed that technology should do the hard work - discovery, organization, communication - so users can do what makes them happiest: living and loving, not messing with annoying computers! That means making our products work together seamlessly.
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