There are horrible people who, instead of solving a problem, tangle it up and make it harder to solve for anyone who wants to deal with it. Whoever does not know how to hit the nail on the head should be asked not to hit it at all.

You need to get one thing done well, or else you don't have permission to do anything else.

In the appointments to the great offices of the government, my aim has been to combine geographical situation, and sometimes other considerations, with abilities and fitness of known characters.

You've got to be able to manage change. You've got to be able to learn new tasks.

As we make investments in technology and learn how to automate things, we want our people to learn that and go with us.

We don't know what Sam would have done in these moments, but we know he would have been adapting - and he would have been aggressive. We're drawing on that legacy today and tapping into that DNA.