Helping other people develops your leadership skills, and people start to see you as a natural leader.

Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.

The art of leadership... consists in consolidating the attention of the people against a single adversary and taking care that nothing will split up that attention.

You don't lead by hitting people over the head - that's assault, not leadership.

I suppose leadership at one time meant muscles; but today it means getting along with people.

I think what we've seen happen so far is that as we've applied technology for the picking process in the store, for example, is that job composition has changed but we have about the same number of people.