Retailers grow and die. I've been doing this almost 30 years now, which is amazing to me because I feel like in some ways, we're still just getting started.

Customer satisfaction has always been the number one goal for retailers, and in the future, customers will be more empowered than ever to drive the change they want, as they get more control over their shopping experience.

Private brand's important. We invest in quality. We try to treat them like they really are brands, and not just some private label. But, you know, we wouldn't wanna see them continue to grow in percent of total too much. We would like for the brands to offer value to customers and have them grow.

I bet you that over time, because we come up with new ideas to grow sales, we end up with about the same number of people making more money.

It has been an exciting time to be at Walmart. Looking back, I'm not sure I could have imagined some of the things we're doing in our business today but, at the same time, it feels like we're just getting started.

The stores and the things like that, the business side of things came out at the point when, I'd say probably in the early '70s, it looked like the year of the singer-songwriter was over, 'cause music changed in our time and the spotlight was out.