I know of no single formula for success, but over the years I have observed that some attributes of leadership are universal, and are often about finding ways of encouraging people to combine their efforts, their talents, their insights, their enthusiasm and their inspiration, to work together.

A leader should give the credit of the success to the team members. But when failure comes, leaders should absorb the failures and protect the team members.

Leadership is about empathy. It is about having the ability to relate to and connect with people for the purpose of inspiring and empowering their lives.

Leadership is not only having a vision, but also having the courage, the discipline, and the resources to get you there.

I think real estate is really core, but you just nailed why I'm still here and loved retail - it's because of the breadth of it. I didn't appreciate how interesting retail was until I got started. You have to have a customer relationship, but you need leadership skills, servant leadership characteristics.

We believe in servant leadership. We're looking for altruistic people that can put other people first.