As I look across our company, we have everything from store associates to supply chain associates. Of the 2.1 million people (globally), something less than 75,000 of them are home office jobs. All the other ones are working in a store, a club, a distribution center. And I think those jobs change more gradually. We are still going to want to serve customers and members with people. The change as it relates to the home office jobs probably happens faster.

When I am abroad, I always make it a rule never to criticize or attack the government of my own country. I make up for lost time when I come home.

If you assume you haven't learned anything yet, there's no reason your playing can't stay dynamic all your life.

I never lose. I either win or learn.

The empires of the future are the empires of the mind.

Only changes in mindsets can extend the frontiers of the possible.