The art of leadership... consists in consolidating the attention of the people against a single adversary and taking care that nothing will split up that attention.

I suppose leadership at one time meant muscles; but today it means getting along with people.

Ask for feedback from people with diverse backgrounds. Each one will tell you one useful thing. If you're at the top of the chain, sometimes people won't give you honest feedback because they're afraid. In this case, disguise yourself, or get feedback from other sources.

Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.

It doesn't make sense to hire smart people and tell them what to do; we hire smart people so they can tell us what to do.

My job is not to be easy on people. My job is to make them better.